BlackBerry Software Lifecycle Overview


            View product support timelines for all BlackBerry??software.

            Note:?these dates are subject to change without notice.
            ?

            Enterprise Software

            Product Name and Version General Availability End of Support
            UEM v12.6 Server Software Dec 22, 2016 Jul 24, 2018
            UEM v12.7 Server Software Jul 24, 2017 Mar 29, 2019
            UEM v12.8 Server Software Mar 29, 2018 Jul 23, 2019
            UEM v12.9 Server Software Jul 23, 2018 Dec 3, 2019
            UEM v12.10 Server Software Dec 3, 2018 Jun 5, 2020
            UEM v12.11 Server Software Jun 5, 2019 Jan 13, 2021
            UEM v12.12 Server Software Jan 13, 2020 TBA

            TBA – To Be Announced; no dates have been announced to date.

            BlackBerry Enterprise Service 12 (BES12) re-branded BlackBerry Unified Endpoint Manager (UEM) starting with v12.6

            Product Name and Version General Availability End of Support
            BEMS v2.4 Mar 8, 2017 Jul 26, 2018
            BEMS v2.6 July 26, 2017 Apr 2, 2019
            BEMS v2.8 Apr 2, 2018 Aug 8, 2019????
            BEMS v2.9 Aug 8, 2018 Nov 29, 2019
            BEMS v2.10 Nov 29, 2018 Jun 14, 2020
            BEMS v2.12 Jun 14, 2019 TBA

            TBA – To Be Announced; no dates have been announced to date.

            Alert

            IMPORTANT NOTE: This product is End of Life on Jun 30, 2017 as per notification on Jan 26, 2016.

            Product Name and Version General Availability End of Sale End of Support
            BlackBerry? Enterprise Service 10.0 server software Jan 23, 2013 Dec 31, 2015 May 31, 2015
            BlackBerry? Enterprise Service 10.1 server software May 14, 2013

            Nov 20, 2013 May 31, 2015
            BlackBerry? Enterprise Service 10.2 server software Nov 20, 2013 Nov 20, 2014 Jun 30, 2017

            BES10 End of Life includes end of support / life of all BES10 based solutions, including BlackBerry Resource Kit for BES10, BlackBerry Enterprise IM for BES10 (BlackBerry Collaboration Service or BCS10) and BlackBerry Web Services for BlackBerry Enterprise Service 10.

            Alert

            IMPORTANT NOTE:?BlackBerry Business Cloud Services is End of Life on Aug 26, 2016 as per notification on Mar 14, 2016.

            Product Name and Version General Availability End of Sale End of Support
            BlackBerry? Enterprise Server for IBM? Lotus? Domino? v5.0.4 Sep 20, 2012 Nov 16, 2014 TBA
            BlackBerry? Enterprise Server for Microsoft? Exchange v5.0.4 Sep 20, 2012 Nov 16, 2014 TBA
            BlackBerry Enterprise Server for Microsoft Office 365 v1.0 Mar 17, 2011 Nov 16, 2014 TBA
            BlackBerry Enterprise Server for Novell? Groupwise? v5.0.4 Nov 19, 2013 Nov 16, 2014 TBA
            BlackBerry Business Cloud Services
            Oct 25, 2011 May 18, 2016 Aug 26, 2016

            TBA – To Be Announced; no dates have been announced to date.

            Product Name and Version General Availability End of Sales End of Support
            BlackBerry? Enterprise Server Express for IBM? Lotus? Domino? v5.0.4 Sep 20, 2012 Oct 29, 2014 TBA
            BlackBerry? Enterprise Server Express for Microsoft? Exchange v5.0.4 Sep 20, 2012 Oct 29, 2014 TBA

            TBA – To Be Announced; no dates have been announced to date.

            Product Name and Version General Availability End of Support
            UEM v12.0 Server Software Nov 13,2014 Feb 27, 2016
            UEM v12.1 Server Software Feb 27, 2015 Jul 9, 2016
            UEM v12.2 Server Software Jul 9, 2015 Oct 30, 2016
            UEM v12.3 Server Software Oct 30, 2015 Jan 29, 2017
            UEM v12.4 Server Software Jan 29, 2016 Jun 30, 2017
            UEM v12.5 Server Software Jun 30, 2016 Jul 24, 2018

            BlackBerry Enterprise Service 12 (BES12) re-branded BlackBerry Unified Endpoint Manager (UEM) starting with v12.6

            Product Name and Version General Availability End of Support
            Good Control & Good Proxy v5.x
            Mar 2018
            TBA
            Good Control & Good Proxy v4.x
            Jul 2017
            Mar 2019
            Good Control & Good Proxy v3.x
            Dec 2016
            Mar 2019
            Good Control & Good Proxy v2.x
            Aug 2015
            Dec 2016
            Good Control & Good Proxy v1.x
            Nov 2011
            Aug 2016

            TBA – To Be Announced; no dates have been announced to date.

            Product Name ? Notification End of Sales End of Life
            Good Control MDM/MAM
            Jan 26, 2016
            May 31, 2016
            May 31, 2017
            Product Name & Version?
            General Availability
            End of Life
            Good Wrapping Server v1.x
            May 2013
            September 15, 2017
            Product Name and Version General Availability ? End of Support
            GEMS v2.x
            Nov 2015 Jul 2017
            GEMS v1.5
            Aug 2015 Nov 2016

            GEMS is now rebranded as BlackBerry Enterprise Mobility Server (BEMS). Please refer to “BlackBerry Enterprise Servers” section, of this page, for BEMS versions.

            Product Name Notification End of Sales End of Life
            Good Mobile Messaging Server (GMMS) Jun 27, 2016 Aug 31, 2016 Aug 31, 2017
            Good Mobile Control (GMC) and Good Mobile Access Jun 27, 2016 Aug 31, 2016 Aug 31, 2017
            Product Name Notification End of Sales End of Life
            BlackBerry Share
            Nov 1, 2019 NA*
            Aug 31, 2020
            Good AppCentral
            Jan 26, 2016 May 16, 2016 May 31, 2017
            Good Samsung for Knox
            Jan 26, 2016
            Feb 29, 2016 Aug 31, 2016
            Macheen Mobile Connect
            Jan 26, 2016
            Jan 26, 2016
            Feb 28, 2017
            BoxTone MDM
            Jan 26, 2016
            Jan 26, 2016
            Jan 26, 2016
            3LM Enterprise MDM
            Jan 26, 2016
            Jan 26, 2016
            Jan 26, 2016
            Good Pro
            Jan 26, 2016
            NA
            Jan 26, 2016
            Good Mobile Service Manager (MSM)
            May 2, 2016
            Feb 28, 2017
            Feb 28, 2018
            Good Connect Server
            Feb 27, 2018
            Feb 27, 2018
            Jun 30, 2018
            Good Control Cloud Nov 4, 2019 NA April 30, 2020

            NA = Not applicable

            Only end of life notifications announced after Jan 1, 2016, are listed above.?View all Good Solutions notifications.

            * BlackBerry Share & BlackBerry Docs have the same SKU.

            Includes server, administrator console, user console, unified endpoint connectors

            Version Number General Availability End of Support
            Version 1.9.x and earlier Dec 18, 2016 Feb 28, 2018
            Version 1.10.x Apr 6, 2017 Nov 1, 2018
            Version 1.11.x Jun 29, 2017 Jan 1, 2019
            Version 1.12.x Oct 10, 2017 Jan 1, 2019
            Version 1.13.x Apr 1, 2018 Apr 30, 2019
            Version 1.14.x Jun 25, 2018 Sep 30, 2019
            Version 6.x Sep 4, 2018 Jan 7, 2020
            Version 7.x Jan 7, 2019 Jun 5, 2020
            Version 8.x Jun 5, 2019 TBA

            Includes server, administrator console, user console, unified endpoint connectors

            Version Number General Availability End of Support
            Version 5.4.x and earlier Mar 6, 2017 Feb 28, 2018
            Version 5.5.x May 23, 2017 Nov 1, 2018
            Version 5.6.x Sep 12, 2017 Apr 30, 2019
            Version 5.7.x Oct 8, 2017 Apr 30, 2019
            Version 5.8.x Dec 10, 2017 Apr 30, 2019
            Version 5.9.x Apr 8, 2018 Sep 30, 2019
            Version 6.x Aug 19, 2018 Dec 2, 2019
            Version 7.x Dec 2, 2018 May 30, 2020
            Version 8.x May 30, 2019 TBA
            Version Number General Availability End of Support
            Version 2.2.x and earlier Jan 16, 2018 Not Supported
            Version 2.3.x Apr 8, 2018
            Dec 2, 2019
            Version 2.4.x Dec 2, 2018 May 5, 2020
            Version 2.5.x May 5, 2019 TBA
            Version Number General Availability End of Support
            Version 3.2.x Jul 24, 2017 Mar 29, 2019
            Version 4.5.x Jul 23, 2018 Dec 3, 2019
            Version 4.6.x Dec 3, 2018 Jun 5, 2020
            Version 4.7.x Jun 5, 2019 TBA
            Version Number General Availability End of Support for Cloud organizations
            Version 3.2.x and earlier Nov 1, 2015 Nov 1, 2018
            Version Number General Availability End of Support
            Version 5.0.x Nov 23, 2016 Not Supported
            Version 5.1.x Mar 16, 2017 Not Supported
            Version 5.2.x Jun 11, 2017 Not Supported
            Version 5.3.x Nov 13, 2017 Not Supported
            Version 5.4.x Feb 25, 2018 Sep 30, 2019
            Version 5.5.x Sep 17, 2018 Oct 18, 2019
            Version 6.x Oct 18, 2018 Dec 31, 2019
            Version 7.x Jan 28, 2019 Jul 15, 2020
            Version 8.x Jul 15, 2019 TBA
            Version Number General Availability End of Support
            Version 5.0.x Dec 14, 2016 Not Supported
            Version 5.1.x Feb 19, 2017 Not Supported
            Version 5.2.x May 24, 2017 Not Supported
            Version 5.3.x Oct 3, 2017 Not Supported
            Version 5.4.x Jan 19, 2018 Not Supported
            Version 5.5.x May 1, 2018 Aug 31, 2019
            Version 6.x Jul 30, 2018 Dec 5, 2019
            Version 7.x Dec 5, 2018 Jun 3, 2020
            Version 8.x Jun 3, 2019 TBA
            Version Number General Availability End of Support
            Version 5.4.x and earlier Nov 24, 2016 Feb 28, 2018
            Version 5.5.x Apr 5, 2017 Nov 1, 2018
            Version 5.6.x Aug 31, 2017 Jan 1, 2019
            Version 5.7.x Jan 18, 2018 Apr 30, 2019
            Version 5.8.x Apr 1, 2018 Sep 30, 2019
            Version 6.x Jul 30, 2018 Sep 30, 2019
            Version 7.x Dec 5, 2018 Jun 5, 2020
            Version 8.x Jun 5, 2019 TBA
            Version Number General Availability End of Support
            Version 3.3.x and earlier Dec 29, 2016 Feb 28, 2018
            Version 3.4.x Feb 8, 2017 Nov 1, 2018
            Version 3.5.x Jul 27, 2017 Jan 1, 2019
            Version 3.6.x Sep 10, 2017 Sep 30, 2019
            Version 3.7.x Jul 3, 2018 Sep 30, 2019
            Version 3.8.x Sep 21, 2018 Apr 1, 2020
            Version 4.x Apr 1, 2019 Aug 26, 2020
            Version 8.x
            Aug 26, 2019 TBA

            BlackBerry Workspaces ME client for iOS and Android reached End-Of-Life on December 20, 2018 and is removed from public application stores.
            Customers are recommended to use generally available and supported versions of BlackBerry Workspaces clients:

            ?

            Product Name and Version General Availability End of Support
            BlackBerry 2FA v1.7 May 29, 2015 Mar 31, 2018
            BlackBerry 2FA v1.8 Apr 8, 2015 Mar 31, 2018
            BlackBerry 2FA v2.0 Jun 22, 2016 Mar 31, 2018
            BlackBerry 2FA v2.5 Nov 16, 2016 Jul 31, 2018
            BlackBerry 2FA v3.0 Jul 14, 2017 TBA
            BlackBerry 2FA v3.1 Jan 1, 2018 TBA

            TBA = To Be Announced; no dates have been announced to date

            Product Name and Version General Availability End of Support
            AtHoc IWSAlerts 6.1.8.85R3SP1 Oct 2013 May 1, 2020
            AtHoc IWSAlerts 6.1.8.85R3SP2CP1 Jun 2014 May 1, 2020
            AtHoc IWSAlerts 7.0 Apr 2017 Sep 1, 2017
            BlackBerry AtHoc 7.4 Jan 2018 May 1, 2018
            BlackBerry AtHoc 7.5 May 2018 TBA
            BlackBerry AtHoc 7.7 Mar 2019 Jan 1, 2020
            BlackBerry AtHoc 7.8 Jun 2019 TBA

            TBA = To Be Announced; no dates have been announced to date

            Product Name and Version General Availability End of Support
            AtHoc IWSAlerts 6.1.8.84CP9 May 2014 May 1, 2016
            AtHoc IWSAlerts 6.1.8.85R3SP4CP1 Jun 2014 May 1, 2020
            AtHoc IWSAlerts 6.1.8.87CP1 Sep 2015 Sep 1, 2021
            BlackBerry AtHoc 7.3 Oct 2017 Sep 1, 2021
            BlackBerry AtHoc 7.6 Sep 2018 TBA

            TBA = To Be Announced; no dates have been announced to date

            Product Name and Version Notification End of Sales End of Life
            BlackBerry AtHoc MAS (All Versions) July 15, 2019 July 15, 2019 Nov 1, 2020

            Smartphones & Tablets

            Product End of Sales and Development End of Life
            BlackBerry 10.3.X August 2018 December 2019*
            Android 5.X & 6.X - Priv October 2017 December 2019
            Android 6.X - DTEK50 June 2018 June 2018
            Android 6.X - DTEK60 August 2018 August 2018
            BlackBerry 10 OS versions 10.0, 10.1 and 10.2.X Dec 2014 April 2018*
            BlackBerry 7 OS versions 7.0 and 7.1 Jul 2014 April 2018*
            BlackBerry 6 OS Dec 2013 April 2018*
            BlackBerry Device Software 5
            Sept 2013 April 2018*
            BlackBerry PlayBook OS 1.0.X Dec 2013 April 2018
            BlackBerry Smart Card Reader version 2.X Jun 2013 April 2018
            BlackBerry PlayBook OS 2.0.x and 2.1.X Apr 2014

            April 2018*

            ?

            * The EOL designation only applies to the operating system software and applications contained within. It is not intended to indicate that the back-end infrastructure that provides services to these devices are in an EOL state.
            For further information please refer to the following blog post?Our Commitment to BB10 and Some Changes to BlackBerry Legacy Services

            TBA - To Be Announced; no dates have been announced to date.


            END OF DEVELOPMENT
            ?

            The date as of which BlackBerry will no longer provide fixes, updates, or security patches for the specified version of software. Technical Support will attempt to exhaust all options to provide a product resolution, but resolution cannot be guaranteed.

            END OF LIFE
            ?

            • The product will no longer be supported by BlackBerry
            • There will be no new versions of software
            • No software patches, security fixes or workarounds will be generated to resolve any product issues
            • BlackBerry Technical Support will no longer accept or troubleshoot issues directly related to the OS or application

            BBOS

            ?

            Product Name and Version End of Sales and Development End of Life
            BlackBerry Application Resource Monitor July 31, 2016 June 1, 2018
            BlackBerry Bridge for PlayBook July 31, 2016 June 1, 2018
            BlackBerry News Dec 1, 2012 June 1, 2018
            BlackBerry Traffic Mar 27, 2015 June 1, 2018
            BlackBerry Wallet July 31, 2016 June 1, 2018
            Ebay July 31, 2016 June 1, 2018
            MySpace for BlackBerry OS Jul 1, 2013 June 1, 2018
            Windows Live Messenger For BlackBerry OS
            Apr 1, 2014 June 1, 2018

            BB10

            ?

            Product Name and Version End of Sales and Development End of Life
            BlackBerry Blend July 31, 2016 April 29, 2019
            BlackBerry Bridge for PlayBook July 31, 2016 June 1, 2018
            BBM Meetings Feb 10, 2016 June 1, 2018
            Connect to Dropbox July 31, 2016 June 1, 2018
            Device Switch (BlackBerry 10) June 1, 2018 ?
            Google Talk Mar 18, 2016 June 1, 2018
            Print to Go Jan 1, 2016 June 1, 2018
            Windows Live Messenger For BlackBerry 10 Apr 1, 2014 June 1, 2018
            Yahoo Messenger Mar 18, 2016 June 1, 2018

            Android

            ?

            Product Name and Version End of Sales and Development End of Life
            Productivity Tab February 28, 2019 June 30, 2019
            Power Center February 28, 2019 June 30, 2019
            Notable February 28, 2019 June 30, 2019
            Device Search February 28, 2019 June 30, 2019
            BlackBerry Blend July 31, 2016 January 28, 2019

            iOS

            ?

            Product Name and Version End of Sales and Development End of Life
            BlackBerry Blend July 31, 2016 April 29, 2019

            DESKTOP

            ?

            Product Name and Version End of Sales and Development End of Life
            BlackBerry Desktop Manager Aug, 2014 June 1, 2018
            BlackBerry Desktop Software Aug, 2014 June 1, 2018
            BlackBerry Link June 1, 2018 ?

            END OF DEVELOPMENT
            ?

            The date as of which BlackBerry will no longer provide fixes, updates, or security patches for the specified version of software. Technical Support will attempt to exhaust all options to provide a product resolution, but resolution cannot be guaranteed.

            END OF LIFE
            ?

            • The product will no longer be supported by BlackBerry
            • There will be no new versions of software
            • No software patches, security fixes or workarounds will be generated to resolve any product issues
            • BlackBerry Technical Support will no longer accept or troubleshoot issues directly related to the OS or application

            Learn More

            Notifications

            Read about End-of-life notifications for BlackBerry software.

            Terminology

            Read about terminology used in End-of-life announcements.

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